How To Fix FFXIV Fatal DirectX 11 Error
Ever since the release of Endwalker, many players have reported a crash with the message “A fatal DirectX error has occurred (11000002) or (300000)” for unknown reasons. Here’s what’s triggering the crash and how you can fix it.
Table of Contents
Issue #1: Headset Audio Crash and Fix
Players in the official FFXIV forums have reported the crash to be related to certain headphones being connected to the “Chat” output in the game instead of the “Game” output. Since FFXIV’s chat server and game server are completely separate, this may cause a crash.
If you have a headset plugged in while playing FFXIV, go to the Audio settings and set your headset output to “Game” instead of “Chat.” If this doesn’t work, unplug your headset and plug it in again.
Issue #2: Outdated Graphics Drivers
If you’re suffering crashes after the headphone audio output fix, it may be an issue of outdated graphics drivers. Try installing the latest version and see if this will stop the DirectX crashes.
Issue #3: Hardware Acceleration
Increasing the game’s hardware demand may cause issues to arise, such as performance dips and the aforementioned DirectX crash. To reduce the demand, try the following steps:
- Set your monitor refresh rate to 60 Hz and ensure that the game runs on Fullscreen mode.
- Make sure any overlays like Steam or Discord are disabled while you play the game.
- Lower your game’s resolution
- Avoid overclocking your GPU when playing the game
Issue #4: Faulty CPU and RAM
FFXIV is a CPU-bound game, meaning that the game’s performance hinges on your CPU’s performance. If your CPU experiences issues, FFXIV will be greatly affected. Make sure that your CPU is in full functioning order and that your RAM is not reaching maximum usage.
